Answer common customer questions automatically – directly on your website.
Respond to your most important customer questions without blocking phone and email
The FAQ Assistant by KrambergAI automatically answers recurring customer questions on your website.
Based solely on your approved answers, GDPR-compliant, hosted in the EU, and without any IT project.
The typical challenge for small and medium businesses
- The same questions about opening hours, services, or procedures over and over again
- Phone calls and emails interrupt daily operations
- Customers expect immediate answers, even outside business hours
- Traditional chatbots are legally risky or too complex
The result: lost time, unnecessary workload, and inconsistent communication.
The solution: a clearly scoped FAQ assistant
The KrambergAI FAQ Assistant only answers what you explicitly define.
No open AI responses. No external sources. No surprises.
- Answers are based exclusively on your FAQs
- Consistent, reviewed, and traceable responses
- Available directly on your website, 24/7
- No ticketing or helpdesk system
What the FAQ Assistant actually does
The assistant answers typical questions such as:
- What are your opening hours?
- Which services do you offer?
- What does service X cost?
- How does the treatment / job / registration process work?
- Where are you located and how can I contact you?
Without additional staff. Without extra systems.
Your benefits at a glance
- Fewer phone calls and emails
- Relief for reception, back office, and owners
- 24/7 availability without additional employees
- Consistent answers instead of varying responses
- Fast implementation without an IT project
Easy integration into your website
- Integration via a short code snippet
- No own server required
- No plugins or integrations needed
- Design adaptable to your website
- Optional full white-label version
If desired, we can handle the complete setup for you.
GDPR-compliant and fully controlled
The FAQ Assistant was specifically designed for SMBs that require security and control.
- Hosting exclusively in the EU
- No user accounts
- No profiling
- No personal tracking data
- No external AI sources
Data protection is a core principle, not an add-on.
Who is the FAQ Assistant best suited for?
Especially proven for:
- Dental and therapy practices
- Trades and local service businesses
- Fitness studios and gyms
- Hotels, guesthouses, vacation rentals
- SMBs without their own IT or support department
Anywhere recurring customer questions occur.
What the FAQ Assistant is deliberately not
The FAQ Assistant is not a traditional chatbot and not a helpdesk system.
It deliberately does not offer:
- Appointment scheduling
- Quotes or price calculations
- Live chats or human agents
- Ticket systems
- External information sources
The goal: prevent inquiries before they arise – not manage support tickets.
Pricing & operation (transparent and predictable)
- One-time setup
- Monthly subscription for operation, updates, and security
- Cancel anytime on a monthly basis
- No usage-based pricing
- Optional white-label version
No agent licenses. No hidden costs.
FAQ Assistant or Support Assistant?
- FAQ Assistant: ideal entry point for standard, recurring questions
- Support Assistant: for larger websites and more complex inquiries
Many customers start with the FAQ Assistant and expand later.
Get started – without risk
The FAQ Assistant is the simplest and most effective way to noticeably reduce customer inquiries on your website.
