Digital work roles for service, knowledge, offers and administration
Many companies do not need another disconnected AI tool. They need a solution that takes over a concrete task, works with existing company knowledge and creates reliable relief in daily operations.
The AI employee from KrambergAI is built for this purpose: a digital work role for clearly defined tasks in small and mid-sized businesses.
An AI employee can structure service requests, find internal information, prepare offer documents, analyze files, draft follow-up questions or support recurring administrative work. It does not work in isolation. It uses approved data, defined rules and a structured Company Brain.
The goal is not uncontrolled automation. The goal is better organization, faster response and less operational overload.
What is an AI employee?
An AI employee is a productive digital role inside the company. It has a defined scope of work, uses approved data sources, follows agreed rules and escalates to people when responsibility, approval or expert judgment is required.
This makes the AI employee different from a normal chatbot.
A chatbot answers questions. An AI employee supports a business process.
It can collect, structure, prepare, document and hand over information. Final responsibility remains with the company.
Typical AI employees from KrambergAI
AI Service Assistant
The AI Service Assistant supports incoming requests from email, forms, phone notes or ticket systems. It structures the request, asks for missing information, identifies urgency and prepares the next step.
Suitable for technical service companies, trades, traffic safety companies, electricians, facility services and property management.
AI Knowledge Assistant
The AI Knowledge Assistant makes internal company knowledge usable. It answers questions about processes, responsibilities, templates, internal rules, projects and documents.
Suitable for companies where knowledge is scattered across people, file storage, emails and outdated documents.
AI Offer Assistant
The AI Offer Assistant supports offer preparation. It analyzes customer requests, collects relevant information, suggests suitable text modules and highlights open points.
Pricing, commercial judgment and final approval remain with people.
AI Documentation Assistant
The AI Documentation Assistant helps structure notes, photos, protocols, project information and evidence. This makes knowledge easier to find and reuse later.
Suitable for companies with field teams, construction sites, service operations or documentation requirements.
Why the AI employee is connected to a Company Brain
Many AI projects fail because the AI lacks business context. It can write well, but it does not know internal rules, responsibilities, customer history, approvals or operational specifics.
That is why KrambergAI connects every AI employee with a Company Brain.
The Company Brain is the structured knowledge base of the company. It contains processes, templates, responsibilities, rules, decisions, frequent questions, documents and operational experience. The AI employee uses this knowledge to deliver better and more traceable results.
This turns AI from an isolated test into a productive work system.
Who is the AI employee for?
The AI employee is especially useful for companies that want to reduce recurring knowledge and administrative work.
Typical signs are easy to recognize.
Employees often search for information. Requests remain unanswered. Offer preparation takes too long. Knowledge sits in individual heads. Management handles too many operational questions. New employees need long onboarding. Customers expect faster responses.
The AI employee is especially suitable for technical service providers, traffic safety companies, trades, electricians, property management companies, IT service providers, facility services, security services and specialized B2B companies.
Packages and pricing
The following prices are indicative. The final scope depends on data sources, process complexity, integrations, security requirements and the desired level of automation.
External license, hosting and usage costs are shown transparently and charged separately.
Package 1: AI Employee Check
For companies that want to identify concrete use cases.
Price: from 1,500 EUR one-time
The AI Employee Check is the structured entry point. KrambergAI analyzes one concrete process, evaluates suitable AI employee roles and creates a realistic implementation and prioritization recommendation.
Included:
- analysis of one selected process
- evaluation of suitable AI employee roles
- review of existing data sources
- assessment of privacy, risks and effort
- rough business case
- recommendation for package and implementation
Result:
A concrete roadmap showing which AI employee makes sense, which requirements exist and what value can realistically be expected.
Package 2: AI Employee Starter
One AI employee for one clearly defined process.
Setup: from 6,900 EUR
Operation: from 790 EUR per month
The Starter package is suitable for companies that want to begin with one focused use case. Examples include request qualification, internal knowledge search, simple offer preparation or document structuring.
Included:
- one defined AI employee
- one clear use case
- limited data sources
- simple process logic
- basic prompting and role definition
- defined escalation rules
- test phase and optimization
- monthly operation and minor adjustments
Suitable for:
- first productive AI role
- manageable processes
- smaller teams
- fast relief in recurring tasks
Package 3: AI Employee Professional
AI employee with Company Brain and system integration.
Setup: from 22,500 EUR
Operation: from 2,250 EUR per month
The Professional package is designed for companies that want to integrate an AI employee seriously into daily operations. This is not only an assistant function, but a robust digital work role with company knowledge and integrations.
Included:
- one to two AI employees
- setup or extension of a Company Brain
- multiple data sources
- connection to email, forms, CRM, ticket system or file storage
- role and access concept
- approval and escalation logic
- quality assurance and monitoring
- monthly optimization
- management summary
Suitable for:
- small and mid-sized businesses with 20 to 250 employees
- companies with high request volume
- technical service processes
- internal knowledge processes
- recurring offer and documentation work
Package 4: Company Brain Foundation
The knowledge base for reliable AI employees.
Setup: from 12,500 EUR
Operation and maintenance: from 1,250 EUR per month
If knowledge is scattered, outdated or unstructured, the AI employee first needs a reliable foundation. The Company Brain Foundation creates this foundation.
Included:
- collection of relevant knowledge sources
- structuring of processes, rules and responsibilities
- organization of templates, documents and frequent questions
- definition of approvals and knowledge ownership
- setup of a usable knowledge structure
- preparation for AI employees and internal knowledge search
Suitable for:
- companies with scattered internal knowledge
- growing businesses
- companies with onboarding problems
- management teams that want to move operational knowledge out of inboxes and individual heads
Package 5: Managed AI Employees
Ongoing operation, expansion and optimization.
Setup: from 25,000 EUR
Operation: from 3,500 EUR per month
The Managed package is for companies that want to use AI employees permanently as part of their operating model. KrambergAI handles ongoing optimization, quality assurance, adjustments and further development.
Included:
- operation of multiple AI employees
- ongoing optimization of prompts, workflows and data sources
- monitoring of quality and usage
- maintenance of the Company Brain
- error analysis and improvement measures
- regular alignment with responsible stakeholders
- quarterly roadmap
- management reporting
Suitable for:
- companies with several AI use cases
- growing service organizations
- companies with ongoing operational pressure
- businesses that want to operate AI productively instead of only testing it
What is not included?
KrambergAI does not promise fully automated company management, unlimited autonomy or final legal, tax or professional decisions by AI.
An AI employee supports defined processes. It can prepare, structure, document and suggest. Critical decisions, approvals and responsibility remain with the company.
External software licenses, API costs, hosting, telephony, CRM licenses or third-party fees are not automatically included and are shown separately.
Implementation in clear steps
Implementation starts with a limited use case. Then the process, data sources, responsibilities, risks and desired outcomes are defined.
The AI employee is configured, tested and improved step by step. Depending on the selected package, a Company Brain is built or extended.
The advantage of this approach is clear: value becomes measurable, risk remains controlled and the solution grows along real work.
Why KrambergAI?
KrambergAI combines AI technology with process understanding, mid-market reality and structured knowledge work. The focus is not another tool, but a productive digital work role.
The AI employee from KrambergAI is:
controlled, traceable, expandable, privacy-conscious, connected to company knowledge and focused on concrete work.
FAQ
What is the AI employee from KrambergAI?
The AI employee from KrambergAI is a digital work role for concrete business tasks. It supports service requests, knowledge search, offer preparation, documentation or administration. Unlike a general chatbot, it works with defined data sources, clear rules and a structured Company Brain.
Is the AI employee a standard product?
The AI employee is a productized offer with clear packages, pricing and scope. However, implementation is adapted to the company’s processes, data sources and systems. This avoids generic software and creates a digital work role for a real operational bottleneck.
Which package is best for getting started?
For most companies, the AI Employee Check is the best starting point. It identifies which process is suitable, which data sources are available and what value is realistic. If the use case is already clear, the Starter package can be the right first implementation.
How much does an AI employee cost?
The AI Employee Check starts from 1,500 EUR. The Starter package starts from 6,900 EUR setup and 790 EUR monthly operation. Professional starts from 22,500 EUR setup and 2,250 EUR per month. External license, hosting and usage costs are shown separately.
Why are there monthly operating costs?
An AI employee needs operation, review and improvement. Processes change, data sources grow, feedback must be included and errors must be analyzed. Monthly operating costs cover monitoring, adjustments, optimization and ongoing support. Without operation, many AI projects remain one-time experiments.
Can an AI employee replace human employees?
The AI employee is not positioned as a general replacement for people. It handles recurring knowledge and administrative work so employees can be relieved. Responsibility, approvals, customer relationships and professional judgment remain with people. The goal is better operational capability, not uncontrolled staff reduction.
Why is the Company Brain important?
An AI employee needs reliable company knowledge to deliver good results. The Company Brain brings together processes, rules, templates, responsibilities, decisions and documents. Without this foundation, AI often stays generic and imprecise. With a Company Brain, the AI employee becomes more useful and traceable.
Which industries is the offer suitable for?
The offer is especially suitable for technical service providers, traffic safety companies, trades, electricians, property management, IT service providers, facility services, security services and specialized B2B companies. The decisive factor is not only the industry, but the presence of recurring requests, documents and knowledge processes.
How quickly can an AI employee create value?
Value is created fastest when the first use case is clearly limited. Examples include request qualification, internal knowledge search, offer preparation or documentation structuring. The better data and responsibilities are prepared, the faster the AI employee can support productive work.
Are external tool costs included?
No. External license, hosting, API, telephony, CRM or usage costs are not automatically included. They are shown transparently and charged separately. This keeps architecture, costs and provider selection clear. KrambergAI recommends the right technical setup based on privacy, budget and integration needs.
